We value our readers and partners, and we’re always here to listen. Whether you have a question about one of our casino reviews, need assistance with understanding a gambling term, want to provide feedback on our content, or have business inquiries, please feel free to reach out to us. Our team is friendly, knowledgeable, and ready to help.
There are several ways you can get in touch with us:
For most inquiries, the easiest way to contact us is via email. You can send us a message at [email protected]. We aim to respond to all emails within 24 hours, often much sooner.
- General Questions & Feedback: If you have general questions about our content or want to share your thoughts (or even a personal casino experience), drop us a line. We love hearing from our readers and appreciate your insights.
- Report an Issue: Notice something that needs correction or an outdated detail in one of our articles? Let us know, and we’ll investigate and update it promptly. Accuracy is important to us, and your input helps keep our site reliable.
- Business and Partnerships: For business-related matters, such as partnership proposals, advertising inquiries, or media requests, please use the same email address with a clear subject line. Our management team will review your message and get back to you if there’s an opportunity to collaborate.
When emailing, try to provide as much detail as possible about your request so we can assist you effectively. If your question is about a specific page or casino review on our site, including the URL or casino name in your email is very helpful.
Phone
If you prefer to speak to us directly, you can call our office line at +44 20 1774 5696. Our phone line is open Monday to Friday, from 9:00 AM to 5:00 PM GMT.
One of our team members will be happy to assist you during these hours. If you reach us outside of business hours, please leave a voicemail with your name, number, and the reason for your call. We will return your call on the next business day.
Please note: Our phone support is primarily for general inquiries and business matters. For detailed support regarding specific casinos (such as issues with your casino account or payments), it may be better to contact that casino’s customer support directly. While we can offer guidance and information, we do not have access to other companies’ account systems.
Mailing Address
If you need to send us mail or would simply like to know where we’re located, our correspondence address is:
Casino Review Site Team
74 Kingsway, Suite 45
London, WC2B 6NH
United Kingdom
(Please note this address is for correspondence only. We do not offer any walk-in or in-person services. If you send us a letter or request materials via mail, ensure to include your return address or contact information so we can respond.)
Additional Information
- Response Time: We strive to respond to all communications promptly. Email is usually fastest, but you’re welcome to use whichever method is most convenient for you. If you haven’t heard back from us within 2 business days, please check your spam folder (for email responses) or try reaching out again, as occasionally messages can get lost.
- Feedback is Welcome: Your feedback helps us improve. Whether it’s praise, constructive criticism, or suggestions for new content, we take it all to heart. Many of our best ideas for articles or improvements to the site have come from our community. So don’t be shy about sharing your thoughts!
- Problem Gambling Support: While we are not a support service for problem gambling, we care about our users. If you contact us with concerns about gambling addiction or needing help, we will direct you towards professional resources. For immediate assistance with problem gambling, you can reach out to organizations like GamCare or BeGambleAware (details available on our Responsible Gambling page). We encourage players to use those expert services for help and counseling.
Privacy and Respect
When you contact us, any personal information you provide (such as your email address or phone number) will be used solely to respond to your inquiry. We handle all communications with confidentiality and respect for your privacy. Please avoid sending sensitive personal data in your messages beyond what is necessary for us to assist you.
Finally, we want to thank you for visiting our site and for your interest in connecting with us. We are here because of readers like you, and your engagement means a lot. Whether you have a tiny question or a big idea, we look forward to hearing from you and will do our best to help.
Thank you, and happy gaming! Feel free to reach out anytime using the contact information above.